Terms & Privacy

Animal Traps & Supplies is proud to uphold the highest customer service standard.  We'll work closely with you to recommend the most appropriate and cost-effective trapping equipment for your wildlife management needs.  Once we ensure product availability, and for any discrepancies in shipping costs, your order will be shipped as soon as possible.  If there are any changes, we will contact you by email or phone to resolve any issues.

Return Policy:

Please call (800) 674-3236 to obtain an RMA number before returning any products.  Please include the invoice number, date of order, and reason for return. All products must be returned in original cartons.  Products damaged in transit must be reported to us immediately upon receipt and will be replaced with a similar product.  Return of any incorrect product shipments will be given full credit, assuming we are notified within 7 days of receipt.  Return of undamaged products is subject to a 20% re-stocking fee (minimum of $10) and shipping costs will not be refunded.  No re-stocking fee will be applied if you order an alternate, or replacement product, or if the balance is used as a credit.  Credits must be used within 30 days.

Privacy: Your personal information is of the utmost concern to us, and we take measures to ensure that your payment and address information is secure.  The sensitive information used to process your order will never be sold, bartered or exchanged in any way.  All personal information, including email addresses, will be used only for Animal Traps & Supplies business purposes. 

If you have any questions or concerns, please contact us at (800) 674-3236.